The Fine Print

 
 

My pledge to you

My goal is for the work I create to be as wonderful and awe-inspiring for you as it is for me. I’m constantly working to improve your experience with me, both in my studio and on my website To that end, I’ve adopted the following guidelines to make it clear what you can expect from Tanya Stiegler Designs. Your suggestions are absolutely welcome on how to improve your experience: please send them to me at tanya@tanyastieglerdesigns.com

Privacy and Terms Of Service

By visiting this website, you affirm that you abide by my privacy policy and terms of service policy, please click on either term to access that policy in full.

Returns, Exchanges, and Refunds

Returns and exchanges are permitted for up to 30 days after date of purchase- please contact tanya@tanyastieglerdesigns to begin the return/exchange process.

Credit will be granted for items purchased only; shipping charges are non-refundable.

Returns and exchanges are subject to a 15% restocking fee if not returned in like-new condition, at the discretion of Tanya Stiegler Designs.

Return shipping will be the responsibility of the person returning the item(s). It is recommended to package the return securely,  fully insure the item(s), and request a signature upon delivery.

Custom design projects require a 50% deposit to begin and are non-cancelable, non-returnable once the initial deposit has been made.

Shipping

At this time, all purchases through my website can only be sent to an address within the continental United States.

Purchases made from me through my website are sent fully insured and must be sent to a street address. A signature is required upon delivery. This is the safest way to ship jewelry. Please allow up to four business days for your item to be packaged and shipped.

I offer two shipping methods for your purchases, both through the United States Postal Service:

-Express Mail: ships in 1 to 3 days to most locations. Delivery date is not guaranteed.

-Priority Mail Express: ships overnight for delivery by 10:30 am the following business day, delivery guaranteed within this timeframe. Weekend/holiday delivery available for an additional fee.

If you wish for your purchase to be delivered (greater Greenville SC area) or wish to work out an alternate shipping method, please call or text 864 735-8379 or email tanya@tanyastieglerdesigns.com .